Terms of service

TERMS OF SERVICE

Last Updated: Dec 01, 2025
These terms are for general business use and are not legal advice.

Welcome to SucrellaBerryCo. By accessing our website, purchasing products, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.

1. General Store Terms

  • By using this site, you confirm that you are at least the legal age of majority in your jurisdiction.

  • You may not use our products or website for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone at any time for reasons including fraud concerns, abusive interaction, or policy violations.

2. Product Information & Availability

  • We strive to display product images, colors, descriptions and sizing as accurately as possible.

  • Variations may occur due to screen display differences, printing variations, and handmade production.

  • Certain products may be limited edition or seasonal. Availability is not guaranteed.

  • Prices and product offerings may change at any time without notice.

3. Purchases & Payments

  • All purchases made through our website are processed securely through third-party payment providers (Shopify, PayPal, etc.).

  • By placing an order, you authorize us to charge your selected payment method.

  • Orders are not considered confirmed until payment has successfully processed.

  • We reserve the right to cancel or refuse any order, including suspected fraudulent activity.

4. Shipping & Delivery

  • Processing and shipping times are outlined in our Shipping Policy.

  • Once a package is accepted by the carrier, delays are outside of our control.

  • We are not responsible for lost or stolen packages marked as delivered by the carrier.

  • Incorrect shipping information at checkout may result in delays or non-delivery; the buyer is responsible for re-shipment fees.

5. Returns, Exchanges & Cancellations

  • Eligibility and time windows are detailed in our Returns & Cancellation Policies.

  • Returned items must be unused, unwashed and in original condition with packaging intact.

  • Certain items are final sale, including subscription boxes, personalized items, sale products, and digital downloads.

  • Orders may only be canceled within the allowed cancellation window if production/shipping has not begun.

6. Subscription Services

  • Subscription boxes renew automatically unless canceled before the renewal date.

  • Cancellation stops future charges but does not refund already-processed orders.

  • Subscription items may vary monthly and are not eligible for return or exchange.

7. Intellectual Property

  • All content on this website, including product images, text, branding, designs, logos and media, are the property of SucrellaBerryCo and may not be copied, reproduced, distributed, or used commercially without written permission.

  • Violations may result in account restriction, legal action, and/or financial penalties.

8. Limitation of Liability

  • SucrellaBerryCo is not liable for damages resulting from improper product use, third-party delays, shipping carrier issues, or site downtime.

  • Use of this website is at your own risk.

  • We do not guarantee continuous, error-free, or uninterrupted site functionality.

9. Privacy & Data

  • Personal information is handled in accordance with our Privacy Policy.

  • By using this website, you consent to data collection necessary for order processing, communication, and store functionality.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Continued website use after updates signifies agreement to revised terms.

If you have questions about these Terms:

📩 Sucrellaberry@gmail.com